Fresh Fruit Mart LLC
Last updated: January 2026
These Terms & Conditions (“Terms”) govern the use of the Fresh Fruit Mart LLC website, mobile platforms, and online ordering services. By accessing our website or placing an order, you agree to be bound by these Terms.
Company Information
Fresh Fruit Mart LLC is a fresh produce trading and distribution company with 28 years of industry expertise, sourcing premium fruits globally and serving customers with the support of a 150+ member professional team.
Applicability & Acceptance (E-Commerce Compliance)
By completing a purchase or using our services, you confirm that:
- You have read and accepted these Terms
- You agree to comply with applicable local and international laws
- You consent to electronic contracts and digital records as permitted under:
- UAE Federal Law on Electronic Transactions
- India Information Technology Act, 2000
- Global e-commerce regulations
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Products & Nature of Goods (Perishable Goods Clause)
- All products sold are perishable agricultural goods
- Product images are indicative only; natural variations in size, color, and appearance may occur
- Availability depends on season, supply, and logistics
Pricing, Taxes & Duties
- Prices are displayed in the applicable currency and may include or exclude taxes depending on location
- Any customs duties, import taxes, or local levies (where applicable) are the customer’s responsibility
- Fresh Fruit Mart LLC reserves the right to revise prices without prior notice
Orders & Checkout Terms (Shopify / Online Sales)
- Placing an order constitutes an offer to purchase
- Orders are confirmed only after successful payment authorization
- We reserve the right to cancel or refuse any order due to:
- Stock unavailability
- Pricing errors
- Suspected fraud or misuse
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Payment & Transaction Processing
- Payments are processed via secure third-party payment gateways
- Order creation date and payment transaction date may differ
- Payment settlement timelines are subject to bank or gateway processing
- Fresh Fruit Mart LLC is not responsible for delays caused by financial institutions
Delivery & Risk Transfer
- Delivery timelines are estimates and not guaranteed
- Risk of damage or deterioration transfers to the customer upon delivery
- Customers must ensure proper storage immediately after receipt
Returns, Refunds & Cancellations (Perishable Goods Policy)
Due to the perishable nature of fresh produce:
- Returns are accepted only for quality or damage issues
- Claims must be reported within 24 hours of delivery
- Refunds (if approved) will be processed to the original payment method
- No refunds for delays caused by force majeure or logistics partners
This policy complies with:
- UAE Consumer Protection Regulations
- India Consumer Protection (E-Commerce) Rules, 2020
- International food trade norms
Quality Assurance Disclaimer
While we follow strict quality and hygiene standards:
- Natural deterioration may occur due to external conditions
- We are not liable for issues arising from improper handling after delivery
Intellectual Property
All content, branding, logos, and website materials are the exclusive property of Fresh Fruit Mart LLC and protected under applicable intellectual property laws.
Limitation of Liability
To the fullest extent permitted by law:
- Fresh Fruit Mart LLC shall not be liable for indirect, incidental, or consequential damages
- Liability shall not exceed the value of the order placed
- We are not responsible for third-party service failures (logistics, payment gateways, banks)
Privacy & Data Protection
Personal data is handled in accordance with:
- UAE Data Protection regulations
- India IT & data protection laws
- International privacy standards (GDPR-aligned where applicable)
Please refer to our Privacy Policy for details.
Governing Law & Jurisdiction
- For UAE operations: governed by UAE Federal Laws
- For India operations: governed by Indian laws
- For international transactions: applicable local laws and international trade principles apply
Amendments
Fresh Fruit Mart LLC reserves the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.
Contact Information
For any queries regarding these Terms:
Fresh Fruit Mart LLC
Customer Support Team